Support & Community

Contact Us

Have questions, feedback, or need help with SBTET Connect? We are here to assist diploma students, faculty, and community members.

Email Support
Direct developer inquiry

For support, bugs, or data removal:

support@sbtetconnect.app
Response Time
Fast student resolution

Inquiries are typically answered within 24 to 48 hours during academic working days.

Privacy Requests
Data & Opt-Out Control

Want your student name or PIN removed from public leaderboard statistics? Include your PIN in the email subject for fast removal.

Read Privacy Policy →
Grievance Redressal
IT Rules 2021 Compliance

Grievance Officer: Syed A.
Designation: Compliance & Grievance Redressal Officer
Email: support@sbtetconnect.app
SLA Timeline: Acknowledged within 24 hours, resolved within 48 hours.

How Can We Help You?
Select the most relevant topic to ensure your inquiry is routed quickly.
Academic & Result Questions

Questions regarding SGPA/CGPA calculations, backlog status, or attendance percentages. Check our Knowledge Guides first.

Bug Reports & Errors

Encountered a portal timeout, scraping issue, or display glitch? Please share your browser type and screenshot if possible.

Leaderboard Opt-Out

Request anonymization or removal of your PIN from public rank leaderboards. We process all requests without asking questions.

Feature Suggestions

Have an idea for a new calculator, counseling tool, or notification feature? We love student contributions!

Important Notice Regarding Official SBTET Services

SBTET Connect is an independent student companion project. For official certificate verifications, genuine revaluation payment fee issues, or official hall ticket alterations, students must contact their respective polytechnic college principal or visit the official SBTET board portal at sbtet.telangana.gov.in.